PTAD: Resolving pensioners’ issues
admin
AHMED: Good day, my name is Ahmed. I retired from NIWA in 2007, my complains are I haven’t received any of the arrears paid to some of the pensioners ranging from the 24 per cent and the N32,000 arrears. I was told my name fell on the second batch since August 2024. Kindly help me out
PTAD: Dear Mr. Ahmed, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.
ANONYMOUS: I have no other option than to continue to complain of deduction of my pension allowance sum of #9000, since September last year. Please use your office to rescue me from this situation l have written several times for correction to no avail why?PTAD: Dear PTAD pensioner, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. However, note that PTAD obtained a directive for the re-implementation of the CPA based on grade level in line with the clarification from the NSIWC before implementing the new 20 per cent and 28per cent increment as applicable. The CPA which was as a result of the minimum wage approval in April 2019 was implemented in May 2021 based on pay-band application with subsequent payment of 24 months arrears covering from April 2019 to April 2021. It is, therefore, instructive to mention that arrears reconciliation arising from the re-implementation of the CPA based on grade level is set aside pending further directive.The clarification from the NSIWC which revised the implementation of the CPA to Grade level was taken into cogni NAICOM, FRSC, NHIA Partner on Road Safety, NIIRA 2025 sance and accordingly implemented on the payroll before the application of the new pension increment of 20-28per cent as applicable which will take effect from September 2024.Further to the above, the Executive Secretary gave directive to pay the 20per cent / 28per cent pension increment arrears to only the pensioners whose monthly pension have been correctly computed and implemented as per the August payroll. In line with the directive of the Executive Secretary, the Department reviewed the August 2024 pension payroll to ascertain that only pensioners who are on their correctly computed monthly pension are paid the 20 – 28per cent pension increment arrears and thereafter identified and excluded the following categories of pensioners:
•Pensioners on the payroll with inherited monthly pension and whose monthly pension entitlement is yet to be computed to date;
•Pensioners on the payroll with inherited monthly pension but whose monthly pension entitlement have been computed but not yet implemented;
•Pensioners on the payroll with monthly pension figure that appears to be higher than the maximum monthly pension for their Grade Level.Thank you.
