Everything you need to know as a retiree under PTAD

Losing a loved one is hard enough but dealing with paperwork shouldn’t make it harder.

This is why understanding who a Next-of-Kin (NOK) is and how to complete verification is so important. PTAD’s verification process ensures pension benefits go directly to the rightful person without stress.

In this report, PTAD explains everything you need to know about NOK verification, the documents required, and how to handle special cases like being abroad or unfit to travel.

Who is a Next of Kin (NOK)?

A Next-of-Kin (NOK) is the individual chosen by the principal to inherit his or her entitlement in the event of his/her death. The NOK could be the child, wife, brother, parent, friend or any relation of the deceased,   selected by the deceased while he/she was alive.If there are more than one NOK, do we all need to be present for verification?Yes. You all need to be present as NOKs. Verification can only be successful and recognised when all NOKs are present in compliance to the will of the deceased pensioner.

What are the documents needed for NOK verification?

Depending on the department, documents required for verification of NOKs varies. Here is the list of documents required; Letter/Gazette of 1st appointment/Letter of Enlistment; Letter/Gazette of 1st Confirmation of Appointment; Letter/Gazette of Last promotion; Approved Letter of Retirement/Disengagement.; Severance Pay Slip (Disengaged Retirees Only); Evidence of payment of Gratuity; Computation Sheet stamped and signed by the State Auditor General ( for State pensioners with Federal Shares only); and Death Certificate of the Deceased from a Government recognised hospital or National Population Commission.

Others are Letter of Administration from a Federal High Court; Birth Certificate of NOK; Letter of Introduction from MDA (Death in active service); Record of Service; NOK Identity card (Driving Licence, Int’l Passport, National ID Card or Voters Registration Card); Letter of Introduction from the Command Headquarters (Police); Letter of Introduction from the Association of War Affected Police Officers (AWARPO).; Letter of Amnesty from the Police Service Commission (Police); Joint Account of NOKs(Duly Stamped/Signed); Marriage Certificate (For Spouses); Duly signed and stamped NUBAN Joint Bank Account Statement of the NOK (s) with bank logo; Stamped Bank Verification Number (BVN) Slip print out of the NOKs; One colored Passport Photograph for each NOKs; Duly signed and stamped NUBAN Bank Account Statement of the deceased from retirement till date; Birth certificates/sworn affidavit of the NOKs; Evidence of change of name where applicable); and Evidence of Transfer of Service where applicable).

I am not in Nigeria at the moment and I missed the verification exercise that was previously conducted. My monthly pension has been stopped. What do I do?You can go to the nearest Nigerian Embassy or High Commission to you, obtain an “I am alive” Certificate, attach your resident permit and data page of your international passport. 

Also attach all relevant career progression documents and forward to the Directorate through a third party or email to info@ptad.gov.ng or complaints@ptad.gov.ng. Consequent upon a successful validation, your monthly pension will be restored pending when you make effort to come into the country for verification.

Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday; Civil Service Pensioners are treated every Wednesday while Police pensioners and Parastatal pensioners are treated every Thursday However, in light of the COVID 19 pandemic, verification is strictly by invitation. Pensioners must send their documents to verification@ptad.gov.ng for review before they are invited for verification

Do I have to submit all my documents when I have a complaint even after I have been verified?

Once a pensioner is verified, the submission of documents is no longer a requirement for forwarding of complaints. It is only the verification slip and statement of account (six months) before the period of complaint that will be required.

Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday; Civil Service Pensioners are treated every Wednesday while Police pensioners and Parastatal pensioners are treated every Thursday. However, in light of the COVID 19 pandemic, verification is strictly by invitation. Pensioners must send their documents to verification@ptad.gov.ng for review before they are invited for verification

I am not living close to any of your Zonal offices. I am frail and do not have the means to travel. How do I get verified? Is there any other medium that I can use to send in my complaints?

The pensioner can still be verified. He or she should send in the required documents with a full sized photograph, complete contact details, career documents and a medical report ascertaining conditions which are against travels to confirm inability to travel to any of our Zonal offices that is close to him/her through a third party, with a request for Mobile Verification. Once the documents are reviewed and found acceptable, a team of mobile verification officers will be sent to verify him or her.

My spouse is bedridden and cannot attend the verification exercise. How can he/she be verified?

You are required to bring documents with a full sized photograph, complete contact details, career documents and a medical report ascertaining conditions, towards being verified and subsequent enrolment for Monthly Pension (MP). You should arrange all the documents stated and go to the nearest Zonal Office close to you and inform the Team Lead. He will make arrangement for your husband or wife to be verified at home.

Everything you need to know as a retiree under PTAD - The Nation Newspaper